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Return Policy

We are sorry to bring you inconvenience. If you are not satisfied with your order, please contact our customer service to initiate the return process within 7 days upon receiving your item(s).

Please read our return policy carefully and make sure that all criteria are met before sending back any items to us. This return policy is applicable to all items in our site except those specially marked.

You can get refund for Defective, Damaged or Mis-shipped items, Size Deviation & Color Mismatch problems, etc.

Please do not return items without consulting with our customer service. They are going to initiate the return process with you.

Upon receiving your return, the item will be reviewed by our Quality Assurance department. Please note that items showing signs of wear, altered, resized, or damaged in any way cannot be accepted for return.

Any unauthorized, improperly packaged, or non-insured packages will be returned to sender

We do not process returns unconditionally. We understand the frustration if it doesn’t work out. We will do our best to process your return and refund as fast as possible.

Return Procedure

Step 1

Submit a return request to our Customer Service within 7 days upon receiving your order. Please include an explanation and photographs stating the reason for your return. Please note that returns will not be accepted without prior approval from our Customer Service.

Step 2

Once our Customer Service has approved your request, we will provide you with return address and "Product Return Form". Please send the item(s) through your local post office within 3-5 business days. Please note we won't pay any tax or customs fee if it occurs.

Step 3

Once received at our facility, your return will be processed within 48 hours. Once your return is confirmed and inspected, please allow up to two billing cycles for it to be credited to your account.